How is pricing structured for complex model evaluation?
We offer transparent, predictable pricing based on the domain and complexity of each evaluation task. For instance, expert human evaluation for Math Capabilities is priced at $12/eval, Defensive Coding at $15/eval, and adversarial Red Teaming at $8/eval. There are no hidden fees or complex licensing, so you know exactly what your benchmarking budget will deliver.
What is the typical turnaround time for a terminal benchmarking project?
Turnaround depends on volume, but we typically complete comprehensive evaluation cycles in roughly 2–3 weeks. Our global workforce and scalable Abaka Forge platform let each skilled annotator process up to 500 files per day, ensuring rapid delivery without compromising analytical quality.
Can you evaluate multimodal models alongside text-based terminal outputs?
Yes. Our capabilities span all major data modalities. Whether your agent processes raw text logs, analyzes terminal UI screenshots, or responds to voice commands, our evaluators are equipped to handle Text, Image, Audio, and even complex 3D Point Cloud reasoning tasks.
How do you guarantee accuracy in highly technical coding evaluations?
We achieve up to 99% accuracy by deploying scholar-grade reviewers with specialized backgrounds in computer science and advanced mathematics. Our multi-layer QA process combines expert human review with Model-as-Judge cross-validation to ensure every reasoning step is verified.
How do you protect our proprietary models during the evaluation phase?
Every project runs in segregated, access-controlled pipelines on Abaka Forge, and all reviewers work under strict NDAs. We are GDPR and CCPA compliant, and your model endpoints, codebases, and evaluation outputs are visible only to the team assigned to your project. We never repurpose, resell, or share your data, and we never build models that compete with our clients.
Do you support evaluation for non-English terminal interactions?
Yes. Our network of 1M+ vertically specialized annotators spans 50+ countries, so we can staff reviewers who are fluent in your target languages and experienced with command-line work. They evaluate localized instructions, non-English comments and error messages, and mixed-language prompts using the same rubrics and multi-layer QA we apply to English tasks, so results stay comparable across languages.
What makes Abaka AI different from standard crowdsourced labeling services?
We focus on data and evaluation for frontier AI rather than generic labeling. Terminal tasks are reviewed by vetted domain experts, such as software engineers and mathematicians, instead of general gig workers, and every batch passes multi-layer QA. Founded in 2019, Abaka AI is self-funded and independent, serves 1,000+ enterprise and research customers, and never builds models that compete with its clients.
How do you handle changes to evaluation criteria mid-project?
We expect rubrics to evolve as your agent improves. Every rubric is versioned, and before a change goes live we recalibrate our reviewers and Model-as-Judge pipeline on a small sample. Each result is tagged with the rubric version it was scored under, and changes are noted in the weekly quality report, so you can compare runs across iterations without losing consistency.
Do you offer a pilot program before committing to a massive evaluation dataset?
Yes. Most engagements start with a pilot in weeks 1–2 on a representative sample of your terminal tasks and agent trajectories. The pilot calibrates our expert reviewers and Model-as-Judge pipeline against your grading rubric and gives you real data on accuracy, turnaround, and cost. You decide whether to scale to full evaluation only after reviewing the pilot results.
Who owns the rights to the evaluation data and custom benchmarks?
You do. Custom tasks, rubrics, annotations, and evaluation results created for your project belong to you, with full IP provenance. We never repurpose, resell, or share client benchmarks, and we never use them to train internal models. Public benchmarks such as Terminal-Bench remain under their own licenses; we help you build and evaluate around them without claiming any rights to them.
What tools are used to facilitate the evaluation process?
Evaluations run on Abaka Forge, our all-in-one data platform, which combines expert human review, Model-as-Judge scoring, and large-model automation that makes annotation up to 50x faster. For Terminal-Bench work, agents run in containerized task environments, for example through Harbor, the open-source framework the Terminal-Bench team uses to run Terminal-Bench 2.0. Our reviewers then audit the resulting execution traces.
Is there a minimum volume required for an evaluation engagement?
There is no fixed minimum. Many teams start with a small pilot covering a few hundred traces and later scale to tens of thousands of multi-turn trajectories. Because pricing is per task, for example $15/eval for Defensive Coding, your budget tracks the volume you actually evaluate. We will also recommend a sample size large enough to produce statistically meaningful results.